Frequently Asked Questions

Shipping

How long does shipping take?
Ready-to-ship items ship within 1–3 business days. Preorder items typically ship within 14–21 business days.

Returns

Do you accept returns?
Please review our Return & Refund Policy for complete details.

Sizing

How do I choose my size?
Each product includes a size guide. If you need additional help, contact us before ordering.

Order Questions

Can I cancel my order?
Orders may only be canceled before processing begins.

Contact

How can I reach customer support?
Email us at tyramechelle@supportpalaceslooks.info